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Aerotech FAQ's Help Center

Welcome to our Help Center. Here you will quickly find answers to our most commonly asked questions.

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Top 10 FAQs

	Is Windows Vista supported? VISTA Support
	Can I change my incoming line voltage from 115 V to 230 V or vice-versa? Input voltage for drives
	When I run the Nview MMI, the message appears "Found multiple 1394 cards on PCI bus". What does this mean and how can I fix it? Multiple Firewire cards in PC
	Where do I find the "CE" compliance information on your products – i.e., the Declaration of Conformity?
	How do I adjust my gains when the payload changes?
	Why do I get the follow error message: "CW/CCW EOT Limit" when enabling the axis? Understand and Fixing EOT Limit Error Message
	I cannot see any of the NParam values in the NParam utility. The whole window is black. I have to select one parameter to be able to view it. How do I fix this? Nparam Black Background Display Issue
	I get an error stating my drive version does not match my software version. What should I do? Using NLOAD
	Where can I find examples and get help showing how to set up PSO? Help with finding examples of setting up PSO
	How is the Home input used on Soloist, Ensemble, and A3200 drives? Home limit switch usage

Recently Added FAQs

	Do Aerotech controllers support LabVIEW?
	How do you change Ethernet parameters from within an Aerobasic program? Parameter modification within AeroBasic programs
	Where is there a list of the commands to control a Soloist/Ensemble via ASCII interface over TCP/IP? ASCII Commands
	How to set up electronic gearing from an external quadrature encoder signal. The Ensemble driven axis will be slaved to a stage driven by non-ensemble (non-aerotech) controller. Ensemble Gearing
	Hello. I am running A3200 on a computer which has LabVIEW 8.5 and 8.2 on it. We are considering upgrading to LabVIEW 2009, but I have noted that you only support LabVIEW 8.2. Is there any way to make the A3200 software compatible with newer versions of LabVIEW, and are there any plans to extend support to these newer versions? Thanks, Bradley Tucker
	When will 64-bit windows be supported? 64-Bit Software Support
	I was previously using a BA Intellidrive and checking the values stored in registers 1 and 3 for the position count and position error. We are now developing for the Soloist and I want to get values for the position count and position error. Where can those values be found on the Soloist? Getting Position Information Programmatically
	I am using the A3200 system to control four of your NdriveCP10 and one of your NdriveHP10-10-Triplepso drives in conjunction with a laser, and wanted to be able to contol them with a CNC (G-code file), but I need to know what version of CNC code can be used by this system. GCode Programming
	Do the Soloist, Ensemble or A3200 support C++? C++ Support for Aerotech Controllers
	Are the Ensemble and Soloist supported on Windows Server 2008? What about the A3200? Windows Server 2008 OS

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Aerotech is a motion controller and motion control systems manufacturer.