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Aerotech FAQ's Help Center

Welcome to our Help Center. Here you will quickly find answers to our most commonly asked questions.

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Top 10 FAQs

	Is Windows Vista supported? VISTA Support
	Can I change my incoming line voltage from 115 V to 230 V or vice-versa? Input voltage for drives
	When I run the Nview MMI, the message appears "Found multiple 1394 cards on PCI bus". What does this mean and how can I fix it? Multiple Firewire cards in PC
	Where do I find the "CE" compliance information on your products – i.e., the Declaration of Conformity?
	How do I adjust my gains when the payload changes?
	Why do I get the follow error message: "CW/CCW EOT Limit" when enabling the axis? Understand and Fixing EOT Limit Error Message
	I cannot see any of the NParam values in the NParam utility. The whole window is black. I have to select one parameter to be able to view it. How do I fix this? Nparam Black Background Display Issue
	I get an error stating my drive version does not match my software version. What should I do? Using NLOAD
	Where can I find examples and get help showing how to set up PSO? Help with finding examples of setting up PSO
	I have been setting different acceleration rates using the RAMP command and it seems to make no difference. What am I doing wrong? Setting up Accel and Decel rates in a program

Recently Added FAQs

	Do the Soloist, Ensemble or A3200 support C++? C++ Support for Aerotech Controllers
	Are the Ensemble and Soloist supported on Windows Server 2008? What about the A3200? Windows Server 2008 OS
	Is Windows Server 2003 Supported? Server 2003 OS Support
	I want to use an emergency stop on my A3200 HPe drives. Where do I wire this up at? EStop Setup
	How do I set the hard and soft axis minimum and maximum end of travel limits? Setup of Soft Limits
	Is it possible with the Ensemble ASCII interface to be able to READ the state of a given output? ASCII DOUT Command
	What does the following mean; “WARNING: Developer License – Virtual Execution Only”? Developer License
	How can I use NDriver CP to drive one linear motor without Hall sensor but with linear encoder. and how to turn commutation without hall sensor? Setup of Brushless Motor without Hall Effects
	After loading the A3200 software what OS should I use: Windows, RTX - Dedicated or RTX - Shared? A3200 OS to use upon startup
	I am trying to use the PSO Window example programs 6a, 6b and 6c from the A3200/Samples/Gcode/PSO directory. With these I get no pulses at all. I have verified I can pulse the PSO with some of the other sample programs. What could be wrong?

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Aerotech is a motion controller and motion control systems manufacturer.