Contact your nearest Aerotech service center and obtain a Return Merchandise Authorization (RMA) number. Service center contact information is provided below.
IMPORTANT: Aerotech will not accept, or be responsible for, products returned without an RMA number.
Please ensure that the RMA number appears on all return shipping documents. This will help us to handle your request promptly and efficiently.
Repackage the product(s) securely so it does not become damaged during return transit. Aerotech cannot be responsible for damage occurring in return transit.
Pay the return shipping charges to the service center nearest you.

Contacting our Service Centers

Product Returns
If you need assistance with returning products for service, download the product return form and either email it to us or print it out and fax it.

By Phone or Fax

North America:

Aerotech, Inc. (World Headquarters)
101 Zeta Drive
Pittsburgh, PA
15238-2897
Phone Number 412-967-6440
Fax Number 412-967-6870

Europe and Middle East

Aerotech European headquarters is located in Aldermaston, Berkshire, UK. We also maintain a service center at our offices in Nürnberg, Germany.

If your business is located in United Kingdom, Ireland, Belgium, Holland, Luxemburg, France, Spain, Netherlands, Israel, and Scandinavia:

Aerotech Ltd
3 Jupiter House, Calleva Park
Aldermaston
Berkshire RG7 8NN
England
Phone Number   (44-118) 9409400
Fax Number  (44-118) 9409401

If your business is located in Germany, Switzerland, Italy, Denmark, Austria, Central and Eastern Europe:

Aerotech GmbH
Süd-West-Park 90
D-90449 Nürnberg
Germany
Phone Number   (49-911) 967937-0
Fax Number  (49-911) 967937-21

Asia, India, and Australia

Please contact your local representative for assistance with product returns.
If you require additional support, please contact our North American Service Center and we will assist you as quickly as possible.

| | | | | | |

Aerotech is a motion controller and motion control systems manufacturer.