Global technical support means we’re here – and there – when you need us.
Whether you need resources or repairs, our Global Technical Support team is ready to provide remote and on-site help.
Looking For Software Downloads & Activation?
Software Downloads
Browse and download software packages.
Software Activation
Validate your license to activate the software.
Manuals & Help Files
Access manuals and help files for our products.
Remote & Field Service
Our support team is standing by to provide the help you need, when you need it. Connect with us over the phone, desktop-to-desktop or in person.
Prefer In-Person Training Sessions?
We want you to get the most out of our motion controllers – and we value your time. That’s why our training sessions are tailored to your needs. From basic to advanced and in-person to remote, we’ll craft a controller training session that fits your team.
Repair & Return
We offer complete repair services for all of our products and respond to repair and return requests within 24 hours.
Aerotech products are warranted to be free from harmful defects caused by faulty materials or workmanship for a minimum of one year from date of shipment. Please review warranty details before submitting a repair or return claim.
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